Information for learners

Enquiries, Appeals and Complaints
If you have any enquiries, appeals or complaints please contact your centre in the first instance. If you are not satisfied with the centre’s response, please contact us directly. You can contact the main office using the contact details below, or email the quality assurance team direct at:

Our Appeals and Complaints policies can be found on our Resources page.

If you would like to register on one of our qualifications, please contact the appropriate centre. You will find contact details on the Qualifications page.

Replacement Certificates
Please contact the centre who delivered the qualification. If you encounter any problems, please contact the Crossfields Academic Administration Team using the contact details below